Terms of Service
These Terms govern your access to and use of wcally (“the Service”). By creating an account or using the Service you agree to these Terms. Please read them together with our Privacy Policy and Refund Policy.
1. Agreement
These Terms form a binding agreement between you (“you”, “Customer”) and wcally (“we”, “us”). If you use the Service on behalf of a company, you confirm you are authorised to bind that company.
2. The Service
wcally provides an embeddable video-reply widget and a dashboard to configure it, upload media, capture leads, and view statistics. We grant you a limited, non-exclusive, non-transferable right to use the Service in line with your plan.
3. Accounts & eligibility
You must provide accurate information, keep your credentials secure, and be responsible for all activity under your account. You must be at least 18 years old and able to enter into a contract.
4. Plans, billing & taxes
Paid plans are billed in advance on a recurring basis through our payment processor (Lemon Squeezy). Prices are shown on our site and may change with notice for future billing periods. You are responsible for any applicable taxes. Your subscription renews automatically until you cancel.
5. Refunds & cancellation
You can cancel at any time from your dashboard; the widget keeps serving until the end of your paid period. We offer a 30-day money-back guarantee as described in our Refund Policy, which forms part of these Terms.
6. Acceptable use
You agree not to use wcally to host or distribute unlawful, infringing, deceptive, or harmful content, to violate anyone’s privacy or rights, to send spam, to attempt to breach or overload the Service, or to resell it without our written permission.
7. Your content & responsibilities
You retain ownership of the videos, text, and other content you upload (“Customer Content”). You grant us the limited licence needed to host and deliver it as part of the Service. You are responsible for your Customer Content and for having any consents required to record and display it, and to collect leads from your visitors in line with applicable law.
8. Intellectual property
wcally, its software, design, and trademarks are and remain our property. Except for the rights expressly granted to you, nothing in these Terms transfers any intellectual-property rights to you.
9. Affiliate program
If you join the affiliate program, you earn commission for eligible referred customers under the program’s rules. Commissions are paid on genuine, non-fraudulent referrals. We may adjust or withhold commission for abuse, chargebacks, or refunds.
10. Third-party services
The Service integrates with third parties such as WhatsApp and analytics tools. Your use of those services is subject to their own terms; we are not responsible for them.
11. Disclaimers
The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all implied warranties and do not guarantee that the Service will be uninterrupted or error-free. Nothing in these Terms limits rights you have as a consumer that cannot be waived under applicable law.
12. Limitation of liability
To the maximum extent permitted by law, wcally will not be liable for indirect, incidental, or consequential damages, or loss of profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
13. Indemnity
You agree to indemnify us against claims arising from your Customer Content, your use of the Service, or your breach of these Terms or of applicable law.
14. Suspension & termination
You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Service unlawfully. On termination, your right to use the Service ends and we will handle your data as described in the Privacy Policy.
15. Changes
We may update these Terms as the Service evolves. Material changes will be posted here with a new date and, where appropriate, notified by email. Continued use after changes means you accept them.
16. Governing law
These Terms are governed by the laws applicable at wcally’s place of establishment, without prejudice to the mandatory consumer-protection rights of your country of residence, including for EU/UK and Turkish consumers. Disputes will be handled by the competent courts, subject to any consumer rights to bring a claim locally.
17. Contact
Questions about these Terms: info@wcally.com.